Introduction

The evidence that protects your deposit

A detailed, photographed inventory is the single best protection against a deposit dispute at the end of a tenancy. We record the condition and contents of your property before a tenant moves in, so there's no room for disagreement later.

Available as a standalone service or alongside Tenant Find and Full Management, for landlords across Lewes, Haywards Heath and Mid Sussex.

What's included

A record you can rely on

Room-by-room report: Every room documented in detail, including fixtures, fittings and furnishings.
Full photographic evidence: Time-stamped photographs supporting every item in the written report.
Meter readings: Gas, electricity and water readings recorded at check-in for accurate billing.
Condition notes: Existing wear, marks or damage noted clearly, so nothing is unfairly attributed later.
Check-out comparison: An end-of-tenancy report comparing condition against the original inventory.
Deposit dispute support: Clear evidence to support any deposit deduction, should a dispute arise.

When it happens

Three points in the tenancy

Check-in

A full inventory completed before the tenant moves in, agreed and signed by both parties.

Mid-term (optional)

An interim inspection to confirm the property is being kept in good condition.

Check-out

A comparison report at the end of the tenancy, forming the basis for any deposit deductions.

"St James Lettings has been our agent for 10 years plus. Great at the job, knows the market, sensible pricing structure and that personal touch that you don't get from the larger agents."

— L Baker, Landlord

FAQs

Common questions

Do I need an inventory if I already have Full Management?

Yes — an inventory is a separate, dedicated document that specifically protects the deposit, alongside our other management checks.

What happens if there's a dispute at the end of the tenancy?

The check-in and check-out reports, with photographic evidence, form the basis for resolving any disagreement over deductions.

Can I get an inventory without using your other services?

Yes — inventory can be booked as a standalone service.

How long does an inventory take?

This depends on the size of the property — we'll confirm a timeframe when you book.

If you are a tenant of one of our managed properties and have a non-urgent maintenance issue, please complete our maintenance form and we will contact you as soon as possible. If the issue is urgent please call one of the office numbers or the 24hr emergency phone number you have been given.

M Burwood

St James lettings has been our agent for 10 years plus. Great at the job, knows the market, sensible pricing structure and that personal touch that you don’t get from the larger agents. If you need a letting agent look no further you have found the agency that you need. Thanks St James for the decade of support.

L Baker

St James lettings and there team are exceptionally proactive and highly professional. Excellent Service!

Inventory Service